Delivery Details

On most orders from Dutchwest Ltd, your credit card will be authorized and billed immediately. Certain orders may require additional information from you before we can authorize your order - this may add some time to the order process.

If Dutchwest Ltd need to contact you to verify information, we will hold your order until we can reach you. To help us, please also provide a telephone number and an e-mail address where we can contact you during daytime hours. Please make sure you check your e-mail used to place the order. In some circumstances, we may ask you to provide an alternative method of payment.

Credit card orders over GBP 100 can normally only be shipped to the billing address of the credit card holder. (No restrictions on different delivery address for bank transfer orders).

For authorized orders placed with Dutchwest Ltd before 14.00hrs Monday-Friday, we aim for 90% of orders to be prepared, picked and packed, ready for dispatch the same day. For orders placed after 14.00hrs, we will try our best to ship the same day, but they may be picked next working day.

Total Weight of Order	Postage & Packaging
.. and 50p per KG thereafter.
0.01kg - 0.35kg	£1.95
0.36kg - 0.70kg	£2.95
0.71kg - 0.99kg	£3.95

Prices Excl. VAT

Example: 5Kg parcel (4Kg @ 0.50p + £3.95 for first Kg) = £5.95 Postage and Packaging

The Dutchwest Ltd Web Site is intended predominantly for customers wishing to order Philips Electrical products online for delivery to mainland UK. For all other areas, please contact us by telephone. (see our contact us section)